Product, account, billing, legal, and privacy enquiries.
For faster support
Include your organization or tournament name, the email on the account, and a clear description of the issue. For billing questions, include the transaction reference and date. Never send your password, OTP, or full card number.
Tournament-specific questions
Team selection, player registrations, event schedules, tickets, and organizer decisions are controlled by the relevant tournament organizer. Please contact the organizer directly when the question is specific to its event.
Response time
We aim to acknowledge support messages within 2 business days. Complex technical, privacy, or payment matters may require additional verification and investigation.